Privacy Policy

1. Information We Collect

Information you provide directly:

• Name and email address when you subscribe to our email list or purchase a product
• Payment information processed securely through Stripe — we never see or store your full card number
• Communications you send us via email at info@candlesticksandcoffee.com
• Account credentials when you create a members portal account

Information collected automatically:

• Website usage data collected through Google Analytics including pages visited, time on site, and traffic source
• Device type, browser, and operating system
• IP address for security and rate limiting purposes
• Cookies and similar tracking technologies used by Google Analytics and Stripe

2. How We Use Your Information

• To process payments and deliver products you purchased
• To send you email sequences related to your purchase including onboarding, educational content, and renewal reminders
• To provide access to the Members Portal and live community sessions
• To send weekly educational emails if you have subscribed to our list
• To improve our website and content based on usage analytics
• To comply with legal obligations and prevent fraud

3. Email Communications

When you subscribe to our email list or purchase a product your email address is added to our MailerLite account. You will receive automated sequences relevant to your purchase and weekly educational content.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. Unsubscribing from marketing emails does not affect transactional emails related to active purchases or memberships.

4. Payment Processing

All payments are processed by Stripe (stripe.com). We do not store your payment card information on our servers. Stripe is PCI DSS Level 1 compliant. By making a purchase you agree to Stripe's Privacy Policy and Terms of Service available at stripe.com/privacy.

5. Data Sharing

We do not sell your personal information to third parties. We share your information only with the following service providers who help us operate our business:

• Stripe — payment processing
• MailerLite — email marketing and automation
• Google Analytics — website analytics
• Supabase — member account database
• Netlify — website hosting
• Zapier — workflow automation between services

Each of these providers has their own privacy policy governing how they handle your data. We encourage you to review their policies.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you cancel your membership or unsubscribe from all emails and have not purchased anything in the past 3 years we will delete your data upon written request.

7. Your Rights

Depending on your location you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data subject to legal retention requirements
• Opt out of marketing communications at any time
• Data portability — receive your data in a machine-readable format

To exercise any of these rights email us at info@candlesticksandcoffee.com.

8. Cookies

Our website uses cookies through Google Analytics to understand how visitors use our site. These are analytics cookies and do not contain personal information. You can disable cookies in your browser settings though this may affect website functionality.

9. Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information please contact us immediately.

10. Security

We implement industry-standard security measures including SSL encryption, password hashing, rate limiting on login attempts, and restricted database access. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email if you are an active subscriber or member. The date at the top of this page reflects when the policy was last updated.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data contact us at:

Candlesticks & Coffee
Email: info@candlesticksandcoffee.com
Website: candlesticksandcoffee.com